CTS 120 Hardware/Software Support

This course covers the basic hardware of a personal computer, including installation, operations and interactions with software. Topics include component identification, memory-system, peripheral installation and configuration, preventive maintenance, hardware diagnostics/repair, installation and optimization of system software, commercial programs, system configuration, and device-drivers. Upon completion, students should be able to select appropriate computer equipment and software, upgrade/maintain existing equipment and software, and troubleshoot/repair non-functioning personal computers.

Competencies
1. Identify appropriate computer equipment and software based on organizational needs.
2. Demonstrate ability to upgrade/maintain existing equipment and software.
3. Repair non-functioning personal computers.

Credits

3

Class:

2

Lab:

3

Distribution

Information Systems

Offered

(S)

Notes