Minimum Technical Competencies for Internet Classes

Basic Computer Troubleshooting Skills

Although you don't need to be an expert with technology, you do need to be familiar with your computer system and be able to solve problems when they occur. Lack of the following skills will hinder your success in this online course.

Recommended Technology Skills

  • Search the Internet and World Wide Web using a Web browser efficiently and effectively
  • Know how to start and use computer applications such as a word processor (Microsoft Office or Open Office)
  • Use of electronic mail (email): know how to compose, send, retrieve, read, respond to, forward messages, and know how to attach a file
  • Know how to connect a printer/copier/scanner to your computer
  • Understand netiquette
  • Basic file management
  • Evaluate sources found on the Internet for validity and reliability
  • Access library books and periodicals over the Internet

Hardware Requirements

  • For PC Computers: Windows 7 operating System (or better)
  • For Macintosh Computers: OS X (or better)
  • For Chromebooks: Version 78.3904 (or better)
  • For all computers: 2 GB or more of RAM, 1 GB of free disk space, sound card and speakers or headphones, broadband internet connection (DSL or cable recommended), internet capable, CD-ROM or DVD drive, and printer

Software Requirements

  • Current anti-virus software: updated weekly, at least
  • Current browser recommendations: Mozilla Firefox, Safari, or Google Chrome
  • Word Processing Skills: You should know how to name, save, and retrieve a document as well as how to enter and edit text properly through a word processing program. You should also know how to change text format and style; set margins, line spacing, and tabs; check spelling, grammar, and word usage; and insert page numbers, page breaks, or section breaks.