Informal Grievance -Step One
In the event the alleged grievance lies with an instructor/staff member, the grievant must first go to that instructor/staff member and attempt to informally resolve the matter. Both the grievant and instructor/staff member must have an informal conference to discuss the situation and document the attempts taken to resolve the grievance at this level. In the event that the grievant is unsatisfied with the resolution reached at the informal conference, they may proceed to Step Two within five (5) days after the informal conference. Not proceeding to Step Two within the time period specified will result in the grievance not being heard and the matter being closed.
In the event that more time is necessary to conduct an investigation and/or review the matter, the Vice President may extend all deadlines as necessary.
If the grievance concerns issues unrelated to a particular instructor/staff member (for example, an issue with College policy), the grievant should contact the Vice President, Student Services to proceed with the informal process.